Job Description

A well-established company that is dedicated to improving efficiency and performance of businesses in all types of industries is looking to add a Field Service Technician to their growing team.
The Field Service Technician position is in Savannah, Georgia, requires up to 25% travel and includes a company vehicle and cell phone. 
 
JOB RESPONSIBILITIES:
  • Perform maintenance and inspections industrial equipment.
  • Conduct extensive on site electrical, electronic and mechanical troubleshooting to determine cause for equipment malfunction and establish the necessary repairs utilizing visual inspection, test procedures and appropriate test equipment.
  • Perform on site repairs on industrial equipment in conjunction with planned repairs as part of customer's maintenance contract, in response to a service call or on an emergency call due to an equipment breakdown.
  • Responsible for a basic understanding and working knowledge or all OSHA, ANSI, CMAA, and other codes or regulations pertaining to our industry. Must be able to get specific regulations if requested.
  • Responsible for completing all daily paperwork required accurately and completely. 
  • Document and log any quotations you provide customers (either verbal or written) and generate a document or copy of your quote for use as a follow-up sheet.
  • Review with the customer all repairs you performed and get their signature on the daily service report indicating their acceptance of proper and completed work.
  • Responsible for maintaining a professional appearance and image always.
  • Maintain all company equipment and assets in proper working order and neat or clean.
  • Maintain a stock of the appropriate forms and literature on the  equipment and be capable of utilizing the proper documentation and forms used by the service department. 
  • Responsible for keeping a proper stock level of inventory and line stock items on the equipment.
  • Accountable for all the company issued tools, ladders, and inventory levels assigned to you.
  • Responsible for generating sales and service leads during service calls and identifying the proper personnel of the customer's need and level of interest.
  • Must develop a thorough working knowledge of our service literature, service policies and labor rates.
  • Must provide customers with a "Safety Summary" on any safety items noticed during service visits and bring back a signed copy of the document as evidence of our notice to the customer. (This is always a basic professional courtesy required . It also may protect the company from any liability if the equipment is used.)
  • Must maintain regular communication with the local office and/or call in a minimum of once per day to the service supervisor.
  • Responsible for understanding the procurement of basic parts on service jobs, completing the proper purchase orders and developing a good working knowledge of local vendors and vendor stocked parts. If the job permits or the situation warrants, all the ordering of parts for jobs should be done by the technician servicing the account and this time should be billed to the project. 
  • Responsible for working a "fair share" of any 24-hour call and overtime necessary. This will be divided as equally as possible by the service supervisor.
  • Responsible for completing a "Safety Audit" on the limit switches and proper general operation of any crane you have worked on or inspected prior to leaving the customer's premises.
 
 
JOB REQUIREMENTS:
  • Minimum one (1) years’ experience involving electrical and electronic troubleshooting and repair. Must have knowledge of PLC and VFD's. 
  • Up to 25% travel (some out of state).
  • Prefer two-year associate degree in Industrial Electrical/Mechanical Technology or related field or equivalent vocational/technical training and experience.
  • Must have good mechanical aptitude.
  • Must have and maintain a good driving record, including a valid driver's license.
  • Must be willing and able to work overtime and out of town as necessary.
  • Must be willing and able to work in demanding work environments.
 
 
 
 
 

Application Instructions

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